custom orders
I accept custom orders on a case by case basis. Please reach out to me with custom requests at contact@raphaellanyc.com
or purchase a slot below
A $75 flat-fee consultation deposit is required to secure a custom order spot. Please purchase a slot above. If you emailed me first a digital invoice to pay the fee will be sent to you to set up the consult. Once payment is received, we’ll schedule a phone call to discuss your vision, materials, and timeline.This consultation fee goes toward the final cost of your custom piece.
After our initial consult, pricing is calculated based on:
-
cost of materials (including sourcing time)
-
hours of labor required to handcraft your piece
You will receive a detailed cost estimate within 48 hours of our consultation.
Once you approve the estimate, a digital invoice via email will be sent. Payment of this invoice is required before I begin working. Your $75 consultation fee will be deducted from the total.
Custom order rates:
-
$30/hour (standard)
-
$35/hour (rush orders)
Any project requested with less than 8 weeks’ notice is considered a rush order.
Timeline:
Please allow 8 to 10 weeks for completion of standard custom orders. Rush orders timelines will be based on what we discussed in the consult. You will receive a tracking number via email when project is complete and ready to be shipped out.
I'm happy to give progress updates on project upon request.
Please note:
-
Timelines begin once final payment is received
-
Minor timeline adjustments may occur due to material availability
-
Consultation fees are non-refundable, as they cover the consult, design time, and planning
-
I do not recreate exact replicas of other designers’ work
-
I reserve the right to decline projects that don’t align with my practice
Thank you so much for considering me for your custom project!!!!




